Mea4 Terms & Conditions – Platform Usage Terms for Malaysia

To register and use the services of mea4, you must meet all of the following eligibility requirements. Registrations that do not satisfy these requirements may result in account suspension or closure without prior notice.

• You must be at least 18 years of age at the time of registration. mea4 strictly does not accept underage members.
• You must be a resident of Malaysia and use this service in a personal capacity, not on behalf of any company or other organisation.
• Each individual is only permitted to register one account only. Holding multiple accounts is a serious violation that may result in all accounts being closed and balances confiscated.
• Information provided during registration — including your full name, phone number, date of birth, and email address — must be accurate and up to date. Providing false information is grounds for account closure.
• You must have full legal capacity to enter into a binding contractual agreement and must not be prohibited from doing so by any applicable law or regulation.
• mea4 reserves the right to request identity verification documents (such as a Malaysian IC) at any time, particularly before processing your first withdrawal. Failure to provide the requested documents within the stipulated timeframe may result in your withdrawal access being temporarily suspended.

Account security is a shared responsibility between mea4 and you as the account holder. We provide robust security infrastructure, but you are also expected to take appropriate steps on your end.

• You are solely responsible for keeping your mea4 account password and login details confidential. Do not share this information with anyone, including individuals who claim to be mea4 staff.
• You are responsible for all activity that occurs in your account, including access by third parties resulting from your own negligence.
• If you suspect your account has been accessed without authorisation, you must notify the mea4 support team immediately at support@mea4.best.
• mea4 will never ask for your password via email, WhatsApp, or any other channel. Any communication requesting your password is fraudulent.
• For added security, you are encouraged to enable two-factor authentication (2FA) in your account settings.
• Accounts inactive for more than 180 consecutive days may be archived. Any funds in the account will not be lost — contact support to reactivate your account.

mea4 only accepts deposits in Malaysian Ringgit (MYR) via legitimate local Malaysian payment methods. All transactions must be made using a payment method registered in your own name — third-party payments are not accepted.

• All withdrawals are processed to the same payment method used for your deposit. If you deposited via Touch 'n Go, your withdrawal will be returned to the same Touch 'n Go account.
• mea4 does not charge any fees for the withdrawal process. Any fees charged are from your own eWallet provider or bank.
• The first withdrawal from any account requires identity verification (KYC). This process is typically completed within 24 hours of receiving the required documents.
• mea4 reserves the right to request additional verification for withdrawals exceeding RM10,000 per day in order to comply with its anti-money laundering (AML) policy.
• Any funds deposited through unauthorised methods, or funds derived from illegal activities, will be confiscated, the associated account closed immediately, and the matter reported to the relevant authorities.

All bonuses and promotions offered by mea4 subject to the specific terms stated in each offer. The following terms are general and apply to all bonus types unless otherwise stated.

• The welcome bonus and all promotional bonuses carry a rollover requirement (wagering requirement) that must be met before winnings can be withdrawn. Rollover requirements are clearly stated in each bonus's terms.
• Bonuses received carry a validity period which varies — typically between 7 and 30 days. Any bonus not used within its validity period will expire automatically.
• Each member is entitled to claim each promotion once only, unless stated otherwise. Attempting to claim the same bonus more than once through multiple accounts is a serious violation.
• mea4 reserves the right to void bonuses and associated winnings if bonus system abuse is found, including the use of betting strategies designed to meet rollover requirements without genuine risk (e.g., covering both sides of a bet).
• The mea4 VIP Rewards Programme is governed by its own dedicated terms. VIP tier advancement is based on accumulated XP points. mea4 reserves the right to modify the VIP structure with notice to members.
• Weekly cashback is calculated based on net losses within that calendar week. The cashback rate varies by your VIP tier. Cashback is credited every Monday and can be used directly with no rollover required (except for Silver and Gold tier members).

Game-specific rules for each title — whether baccarat, roulette, slots, Sports Betting, or any other game — are governed by the respective game provider's rules. The following terms apply generally to all games on the platform mea4.

• The outcome of all games is final and not subject to dispute once completed, except in cases of proven technical error on the part of mea4 or the game provider.
• In the event of a technical disruption during a game session (including connectivity issues on the player's end), bets confirmed prior to the disruption will be settled according to the game outcome. Unconfirmed bets may be voided.
• All live casino games use physical cards or equipment operated by human dealers in licensed studios. Results are entirely random and are never manipulated.
• For Sports Betting, all bets placed before a match begins (pre-match) and during live play (live bet) are final once confirmed by the system. The odds displayed at the time of confirmation are the odds used to calculate the payout.
• mea4 reserves the right to void and refund bets in exceptional circumstances, such as match cancellations, manipulated results, or significant technical errors from the sports data provider.
• Minimum and maximum bet limits for each table or game are clearly displayed before you join. mea4 reserves the right to adjust these limits without prior notice.

To ensure the platform mea4 remains a fair and safe environment for all members, the following actions are strictly prohibited and may result in immediate account closure and confiscation of balance.

• Owning or operating more than one mea4 account at the same time or consecutively.
• Using software, bots, automated scripts, or any technical tool to gain an unfair advantage in any game.
• Abuse of the bonus system in any form — including registering fake accounts, using another person's information, or employing betting strategies specifically designed to exploit rollover requirements.
• Money laundering or the use of funds from illegal sources in any transaction on mea4.
• Any attempt to hack, disrupt, or compromise the security of mea4's systems or another member's account.
• Collusion between players to manipulate game outcomes, particularly in poker games or player-versus-player contests.
• Use of an account by an individual who has opted for self-exclusion or whose account has been suspended on responsible gaming grounds.
• Sharing your account credentials or allowing others to use your account, including your own family members.

• By Member: You may request account closure at any time by contacting mea4 support. Prior to closure, all active bonus rollover requirements must be completed, or the relevant bonuses will be forfeited. Your net balance will be returned within 5 business days.
• By mea4: mea4 reserves the right to suspend or close any account without prior notice if there is evidence of fraud, terms violations, suspicious activity, or upon instruction from the relevant authorities.
• In cases of suspension due to an investigation, the account balance will be frozen until the investigation is concluded. If no fraud is confirmed, the account will be reinstated and the full balance returned.
• Accounts closed due to serious violations are not entitled to a refund of any balance accumulated through activities that breached these terms.
• Self-exclusion requested by a member for responsible gaming purposes will not result in the confiscation of their balance. Your funds are safe and can be reclaimed once the exclusion period ends.

mea4 is committed to protecting your personal data. The collection, use, and storage of your data are governed by mea4 Privacy Policy which forms part of these Terms & Conditions.

• Your personal data is collected solely for legitimate purposes — including identity verification, transaction processing, customer support, and regulatory compliance.
• All data is stored with 256-bit SSL encryption and is never sold to any third party for marketing purposes.
• You have the right to access, correct, or request deletion of your personal data at any time by contacting support@mea4.best.
• By using the mea4 platform, you agree to receive account-related communications (transactions, security alerts, terms updates). You may opt out of marketing communications at any time through your account settings.

• mea4 is not liable for any financial losses incurred as a result of betting activity on our platform. Betting carries inherent risk, and you should only wager within your financial means.
• mea4 does not guarantee 100% platform availability at all times. Scheduled maintenance and unexpected technical disruptions may occur. We will make every effort to notify members of planned downtime in advance.
• mea4 is not liable for any payment delays caused by failures on the part of your eWallet provider or bank.
• mea4's total liability to any member, under any circumstances, shall not exceed the amount of the active deposit held in the member's account at the time of the incident.
• This platform is provided "as is" and mea4 makes no guarantee that the platform will be free from errors, viruses, or other technical issues at all times.

• mea4 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to members via email or in-platform notification at least 7 days before taking effect.
• Continued use of the mea4 platform after the effective date of any amendment constitutes acceptance of the revised terms.
• Should any provision of these Terms & Conditions be found invalid or unenforceable, all remaining provisions shall continue in full force and effect.
• These Terms & Conditions are governed by the laws of the jurisdiction in which mea4 is licensed to operate. Any dispute that cannot be resolved through negotiation will be referred to binding arbitration.
• For any enquiries regarding these Terms & Conditions, please contact the mea4 support team at support@mea4.best or via live chat on the platform.